An inspection report has praised staff at a council-run homeless project in Dumbarton for helping residents reduce their drug and alcohol usage and increase their independence.

An unannounced inspection carried out by the Care Inspectorate at the block at 28 Ashton View found that the services provided were very good both in terms of the quality of care and support and staffing.

The quality of management and leadership was not assessed.

Inspectors spoke to six people who were being supported by the service and took into consideration the feedback from four questionnaires.

A specialist group work programme, which works in partnership with outside agencies to provide practical workshops to help residents improve their skills, was particularly highlighted.

The report said: “One person told us that the service was flexible, listened to them, and gave them the skills and opportunity to get permanent accommodation. This gave people a sense of achievement and independence.”

While, in regards to the staff at the project, the report added: “Some workers were described as pro-active, caring and respectful. The service’s positive values, and respectful staff approach, developed people’s confidence.”

When a resident has been accepted into Ashton View, which is for homeless people over 21 years old, they follow a 12-week programme with a key worker. They agree on a care plan tailored to individual needs and hold regular reviews to ensure they are on the right track.

At the end of their stay in Ashton View, they move onto a suitable housing solution with support from their key worker for another six months to ensure they are coping well.

Councillor Diane Docherty, convener of the housing and communities committee, said: “The Ashton View project is a vital service to provide support to residents when they are going through some of their toughest times.

“What is great about the project is that it teaches these vulnerable people how to make improvements so they can go on to be independent again.”

“Inspectors arrived unannounced and saw for themselves the excellent service the unit provides. The results are testament to how well the unit is run, and how dedicated our staff are.”