A DUMBARTON care home has been given just weeks to shape up after complaints about its service were upheld by inspectors.

Alderwood House, part of the Meallmore organisation, received a visit from the Care Inspectorate after a case was lodged with the country’s care watchdog in August containing six complaints.

All those complaints – three relating to communication between staff and service users, relatives or carers, two for inadequate healthcare or healthcare treatment, and one relating to nutrition, were upheld, according to the Care Inspectorate’s website.

The complaints were lodged in August and a series of requirements and ‘areas for improvement’ were ordered in October after the complaints were upheld.

Inspectors carried out a follow-up inspection on December 12-15 – and a report published last week reveals that a key requirement made in October still hasn’t been met.

The home has been given until March 6 to implement the requirement in full.

Five areas for improvement were also put in place in October – and the new report says that “there continued to be improvement required in all five areas”.

The residential care facility on Gooseholm Road, for adults with mental health difficulties and acquired brain injuries, only opened in March 2021.

According to the new report, less than one in five care plans for the home’s 32 residents had been audited and reviewed since October.

The latest report also highlighted incomplete training for staff, which meant that some employees were unable to properly record changes to people’s presentation.

The new report stated: “Only one staff member out of 22 has completed training in preventing and managing pressure ulcers. Some training has been provided on mental health.

“However, uptake has been insufficient; there was a mandatory course on acquired brain injury however 30 per cent of staff have still to complete this.

“Only one staff member had completed training on stress and distress.”

The Reporter previously told how the facility had received an ‘adequate’ gradings in its first inspection report after inspectors assessed the home’s support for people’s wellbeing and its level of care and support during the pandemic.

Alderwood House Ltd has been approached for comment.